Skills overview
Product design processes
Design thinking, ideation & deliverables
Creative lead / oversight
Product strategy
Content strategy
Marketing
Human-centered design Research methods
Tools
UX research tools
Adobe Creative Suite
Figma, Origami Studio
.bubble, Lucid, Webflow, Wordpress
Wix Studio
Productboard, Jira,
MS Project, Trello
Agile Methodology
Acumen
Product Designer - 22 yrs
UX Researcher - 18 yrs
Lead - 60+ projects
Educator - 5 yrs
Crusader of data and ROI-driven design. Empathetic optimist with a gift for connecting with others.
Education
Postgraduate:
Product Management
Digital Marketing
Interactive Design &
Architecture
Undergraduate:
B.A., Creative Writing
Visual Design
my story
I didn't set out to be anything in particular, only to live creatively and push the scope of my experiences. I made several role shifts along the creative path: visual artist and illustrator to graphic designer, UI designer, content strategist and writer, UX designer, creative producer/lead, product manager, and UX design educator.
My journey began with the freedom I discovered on a bicycle and the love of sketching and story concept-ing. As a young explorer I'd often lose myself in the woods, and to amuse myself, family and friends, I'd gather ideas, write and illustrate imaginative stories and storyboards, as well as create pictures and visual narratives for the books I'd read. Over the summers in high school and college, I interned as a signage designer and architectural rendering artist and picked up additional skills in illustrating proposed designs and buildings in their finished state. It was here that I discovered that visual storytelling and design practice are virtually synonymous. All design involves pursuing a series of connections towards a changeable outcome: vigilant research, activity and task flows, ideation, concept-ing, aesthetics, usability, human-centered design principals, and achieving measurable gains in product satisfaction, uniqueness and innovation.
My undergrad education includes a BA from the University of Maryland (UMB) in creative writing, three years of study in illustration and communication arts from the Cleveland and Maryland Institutes of Art.
Illustration by Carol Barger ©1994 Carol Barger
All Rights Reserved
UI/UX design
Upon completing the two-year post-grad program in interactive design / architecture at University of California, Irvine my career shifted into UI, UX, product design and innovation. Two weeks before I graduated and accepted a GUI design & development team role with an agency that provided digital services for a long list of clients including Ditech.com, GMC Financial, Polycom and Apria Healthcare. The company later expanded into producing its own business intelligence products and solutions. In a cross-team UX design role, I gained both breadth and depth of experience with teams, stakeholders, turning user stories and customer definitions into remarkable product experiences. Overall, the best career move I've ever made. In the 23 years following the initial design agency experience, I produced, led and contributed to over 60 new products and conversions. Clients included LabCorp, UC Irvine, Northrop Grumman Corp., nMetric LLC, Phenomenon Los Angeles, Manzama LLC, Shark Diver LLC, Gold's Gym International and Bally Total Fitness/Crunch.
As an independent contractor since 2016, I have led various solutions and conversions for insurance and banking services provider USAA; various start up initiatives for Mosaic Thought Leadership, Gulfstream Aerospace, newly proposed-product designs for SCAD, TideTurn™, PanSpot™, Artzy™, Zippy™ as well as re-design and continued updates and iterations for Savannah-based Chatham Sailing Club.
recent work
From 2019-2022 I completed two post-graduate certificate programs with Cornell University's Samuel Johnson Graduate School of Management custom executive programs in Product Management / Innovation and Digital Marketing.
In 2020 I joined Thinkful and Chegg Skills as a part-time educator and have since engaged with over 500 students in building their UX design learnings, skills and practice. Teaching, coaching and mentoring those with limited or evolving knowledge of design thinking and process has been hugely rewarding. In late 2023 Chegg Skills began to shift program strategies to increase enrollment and transform its learning platforms too better serve self-paced asynchronous learners. To more effectively connect educators with students, live video Q&A, careers immersion and portfolio evaluations were added to the curriculums. My contributions included Careers Immersion and UX Certificate program content strategy, program guidelines & materials, live assessments and tutoring, as well as content coordinator and advisory to the quarterly hackathon teams.
interests
Business intelligence
Productivity
Education
Healthcare and support services apps
Outdoors, fitness, health and wellness.
Accessibility
Adaptive design
Leading community & collaborative efforts
Green technologies
Eco-sustainability
With the beach cleanup crew of Clean Coast.
Image courtesy Clean Coast, Ossabaw Island, 2022
community
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Sundial Charters (Nature Guide)
Chatham Sailing Club (Board Member)
World Bicycle Relief (Fundraiser)
Rails to Trails Conservancy (Member)
Surfrider Foundation (Member/Volunteer)
I Love Georgia Coast (Member)
Chatham Sailing Club Board Member
Clean Coast (Member/Volunteer)
League of American Bicyclists (Member)
American Alpine Club (Member)
PADI (Member)