

Core Competencies
Extensive background in digital, mobile, internal, e-learning, enterprise product design and cross-functional teamwork, bridging product, engineering and business strategy.
Product visioning: participatory/collaborative and outcome-focused design and product management.
Human-first design: from value and ROI-driven insights to intuitive experiences, emphasis on accessibility, minimalism & scalability.
Skills & Tools: Design thinking, user research and relative tools; design language systems and brand continuity; product management and analytics platforms, usability testing tools; Microsoft Teams, Jira, Confluence; Generative AI, Zoho, Adobe Creative, CMS, prototyping platforms Figma, Visily, Framer, Sketch and Stitch.
Evaluative & Applied Research: Interview, survey, focus group, use case and desirability studies; biometrics, ethnographic, correlational/longitudinal studies; performance metrics & analytics, KPIs, competitive analysis, and baseline-target & task analyses.
Usability Testing: Heuristics, cognitive analysis, experimental/hypothesis testing; multii-variant A/B testing; clickstream and navigational testing.
Product Management: coordinating clients, stakeholders, and project owners to gather and synthesize data while leading design teams to consistently deliver unique and meaningful experiences.
Digital Learning: instructional design, SME content review and facilitating design workshops across teams, partners and organizations. Currently a part-time design educator, mentor and SEO certified educational content reviewer.
Design Stories
Summary Acheivements
Creative Consultant | Product Design
January 2018 - Present (currently available full time)
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Educator & Certified Content Reviewer (current, part time)
Chegg Skills | Santa Clara, CA | June 2020 - Present
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Experience Designer
Gulfstream Aerospace
Savannah, GA | January 2019 - June 2019
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Partner, Enterprise UX
Mosaic Thought Leadership
Fort Lauderdale, FL | January 2018 - December 2018
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Creative Producer, Enterprise UX
USAA
San Antonio, TX | January 2016 - January 2017
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UX Design Consultant
Phenomenon LLC
Los Angeles, CA | January 2015 - June 2015 (6-month contract)
Creative Producer, UX
Manzama LLC
Bend, OR | January 2014 - June 2015
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Creative Producer
Shark Diver™ LLC
San Diego, CA | January 2014 - January 2015
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Lead Designer
nMetric LLC
Costa Mesa, CA / January 2013 - December 2014
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Product Experience Designer
LabCorp Information Systems, Anatomic Pathology & Patient Experience – Laboratory
Corporation of America
Irvine, CA / January 2008 - December 2012
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NOTABLE CLIENT ENGAGEMENTS PRE-2013
Gold's Gym International Franchising • Laboratory Corporation of America • Total Woman
Gym & Spa • Bally Total Fitness/Crunch; US LABS • University of California Irvine; Northrop
Grumman Corp. • Ceira Technologies
Education
Cornell University | Samuel Johnson Graduate School of Management
Post-Graduate Certificate, Product Management | 2021
Post-Graduate Certificate, Digital Marketing | 2019
University of California, IrvinePost-Graduate Certificate, Interaction Design & Information Architecture | 2000
Completed 2-year program in 18 months
University of Maryland, Baltimore
Bachelor of Arts, Creative Writing
Maryland Institute of Art / Cleveland Institute of Art
Visual Communication Design & Illustration | 3 years
Concurrent paid internship at Imagery, Inc.
Certification Coursework: Designing Advanced AI Enhanced Learning Experiences (2025); AI Tools for Design (2025); AI Fundamentals (2024), Google Analytics (2020) Figma Prototyping, Advanced (2019/2022) Strategic Thinking for Designers (2021), E-Learning Essentials/Instructional Design (2021); Learning Analytics (2020).
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